If this is your first time using DecisionDesk, have questions about the information saved in your in-progress application when logging out, or making payment and submitting your application, this article should give you the guidance you need.
Beginning an application:
The link you need to start an application will be provided by the Institution that you are applying to. Usually this link is posted on their website. You will need this link in order to begin the correct application. If you create a DecisionDesk account without this link, you will be brought to a blank dashboard. So make sure you have the right link! If you are unable to find the correct link, please contact our help desk at email@example.com for assistance.
After clicking this link, you will be prompted to create a DecisionDesk account.
You will need to enter:
- First and Last Name
- A valid email address (make sure not to add spaces to the beginning or end of the email address)
- A password that is any combination of 12 characters or numbers
If you already have a DecisionDesk account, just click the "Log In" option in the lower right hand corner.
At this point you will be redirected to the application form.
Navigating the application:
You can of course proceed through application step by step. make sure to enter all of the required fields on each page and click "continue" at the bottom of the page. If you have left a required field blank, you will receive a message at the top of the page indicating this.
Can I skip around the application without completing each step? Yes, you can! Built in to the application page is a checklist representing the different steps that can be used to skip to different pages in the application. Click the icon with 4 bars titled "Toggle Checklist" to magnify this on the webpage.
Click on any page title to navigate to that page. Any page in the application that has all required fields completed and has been saved by clicking continue at the bottom of the screen will be marked complete with a green "checkmark". The percentage complete in regards to the entire application will also be noted above the list of application pages.
If I need to take a break, will my information be saved?
Each step of the application you have completed and is marked with the green "checkmark" will be saved for the next time you log in to your application. Your browser may save some of the information on partially completed pages.But to ensure that a page is saved properly you will need to enter all required fields and click "continue" at the bottom of the page. If you need a break, just click the "Save & Exit" button on the lower right side of the screen.
Application Payment & Submission:
All steps of the application will have to be marked as complete in order to proceed to the final review page to submit the application. On the final step of the application you will see a button at the bottom of the page to "Review".
Clicking this will bring you to the "profile" view of your application where you will review all of the information and any documents you have attached to the application. If you have uploaded audio or video media files you will be able to check that they were converted successfully and are playing in the application.
On this page you will also see either the "Apply Payment"* button or the "Final Submit" button.
*Not all applications will require a payment. If you only see the option to "submit", that means your application does not have a fee associated with it. If you believe this is an error, please reach out to the institution you are applying to ,or our help desk, firstname.lastname@example.org for clarification.
The payment page will look like this**
Make sure that information is formatted correctly as shown above. A common error is to enter the expiration date incorrectly. So make sure MM is in the first box and YYYY is in the second.
**Note if you are applying to UCLA (The University of California Los Angeles) your payment page will appear differently.
Regardless of whether the application has a payment associated with it, you must click the "Submit" button to finalize the submission of your application. If the application does have a payment required, after making payment, you will be redirected to the review page where you will see you now have the option to "Submit". Upon submitting the application you will be taken to a confirmation page for the application. These are specific to the institution you are applying to, and will provide you with confirmation that the application has been submitted. You will also receive an email notification that you have submitted the application successfully. If you do not see this email in your inbox, trying checking your spam or junk mail folder, often the emails can end up there.
That button above won't do anything... But make sure you click the one on your application before the deadline!