How do I download media files such as audio and video from an application?
To obtain the media files attached to applications you will need to download them individually per applicant record.
1. Open the applicant profile.
2. Click the downward facing arrow to the right of the file name to start the download automatically
3. To save the file with a name as opposed to the ID that will appear in the automatic download, right click the downward facing arrow and you will have the opportunity to name the file to make it easier to organize.