How do access my reviewer account?
Your site administrator or DecisionDesk staff member needs to set up a reviewer account for you, add your permissions (types of submitted applications you can see) and send an invitation to your account.
You'll get an email from email@example.com containing a link where you can set up your password. Once you do this, you'll get to your dashboard, where you can see a list of institutions at which you're set up as a reviewer. Click on the institution for which you're reviewing, and you'll see a list of applicants. Click on the name, and you're ready to start reviewing!
Not all internet browsers are created equal.
We currently support versions of Google Chrome 13+, Mozilla Firefox 3.6+, Apple Safari 6+, and Internet Explorer 10+, Microsoft Edge . Even if you're using one of these browsers, make sure it is completely up to date, as out of date web browsers can cause issues.
Even if you are using one of the supported browsers, sometimes trying a different browser than your default can change the outcome. It can also help to clear your browsing history, or cache.
Does DecisionDesk Work on mobile or tablet devices like iPads?
DecisionDesk software should work fine on tablet devices such as iPads for review purposes. Just make sure that your operating software is up to date. The software should also function properly on a mobile device, such as a smartphone. But due to the amount of information contained on applicant profile pages, the experience may not be optimal.