My file is HUGE, will it upload?

While we accept files up to 5GB, if your video file is above 1GB, you may experience some difficulties. Contact us directly if that's the case (support@decisiondesk.com) and we will help you reach a solution. Remember, the larger your files, the longer they will take to upload. We appreciate your patience!

The DecisionDesk uploader accepts the following audio/video/document formats:

Audio - mp3, ogg, m4a, aiff, wma, wav, aac

Video - mpeg, mpg, mp4, ogg ,mov, avi, wmv, m4v, vob

Document - txt, rtf, doc, docx, pdf, xls, xlsx, sib, mus

Image - jpeg, png, gif, jpg

We accept files up to 5GB in size.  You can upload any resolution you would like. We do not recommend uploading uncompressed audio (wav) or video (avi), as this will be a time intensive process for you. While HD videos can be compressed down, SD (640x480 or similar) is best.

All audio is compressed to a minimum of 320 kbps and videos are compressed to SD 640x480 (44.1khz, 2000kbps bit-rate).

How do I know what file format I'm trying to upload?

1) The first step is to check the extension on the file. For instance .wav is a WAV, .mp3 is an MP3, so on and so forth

2) More information can be found by right clicking the file and selecting "Properties" (or "Get Info" on a Mac)

3) For very specific details on the media type, use this freeware provided by SourceForge